- Frest Collection -
Glamorous | Fashion-forward | Timeless
- New Arrivals -
Discount Up To 60% With Free Shipping
FREQUENTLY ASKED QUESTIONS
HOW DO I CHECK THE CURRENT STATUS OF MY ORDERS?
Even though we try to ship your order the same day of order because we're super excited about it, sometimes your order may take 48hrs time to process. As soon as your order has been dispatched from our warehouse, you will get a confirmation message including your tracking information.
WHAT IS THE ESTIMATED DELIVERY TIME?
We generally ship the items within the time specified on the product page. Business days exclude public holidays and Sundays. Usually it takes 4-10 business days. Estimated Delivery time also depends on the destination to which you want the order shipped.
HOW DOES THE DELIVERY PROCESS WORK?
All deliveries are scheduled through reputed couriers. We ping you when we ship your consignment and will provide you with a tracking number. This is the part where you get excited and we keep our fingers crossed that you're home when they come and call before they do!
I NEED IT FAST!
Exceptions are made all the time. Just contact us if you've forgotten your wife's birthday and we'll make it quicker, if possible.
DO YOU SHIP INTERNATIONALLY?
Not yet ! But exceptions can always be made. Please do contact us and we'll see what we can do.
I'VE CHANGED MY MIND. HOW DO I RETURN AN ITEM FROM MY ORDER?
Oh no! Please tell us what is wrong as we want you to be absolutely in love with your order. Raise a return request by emailing us at firstname.lastname@example.org and we'll do our best to make it as smooth as butter for you.
I RECEIVED A DAMAGED ITEM. WHAT NOW?
No worries, we'll make things right. Please send us a video/photo of the issue and we'll escalate it to our fulfillment staff to find a potential solution as soon as possible. :)