Even though we try to ship your order the same day of order because we're super excited about it, sometimes your order may take 48hrs time to process. As soon as your order has been dispatched from our warehouse, you will get a confirmation message including your tracking information.

We generally ship the items within the time specified on the product page. Business days exclude public holidays and Sundays. Usually it takes 4-10 business days. Estimated Delivery time also depends on the destination to which you want the order shipped.

All deliveries are scheduled through reputed couriers. We ping you when we ship your consignment and will provide you with a tracking number. This is the part where you get excited and we keep our fingers crossed that you're home when they come and call before they do!

Exceptions are made all the time. Just contact us if you've forgotten your wife's birthday and we'll make it quicker, if possible.

Not yet ! But exceptions can always be made. Please do contact us and we'll see what we can do.

Oh no! Please tell us what is wrong as we want you to be absolutely in love with your order. Raise a return request by emailing us at frestcollectionss@gmail.com and we'll do our best to make it as smooth as butter for you. 

No worries, we'll make things right. Please send us a video/photo of the issue and we'll escalate it to our fulfillment staff to find a potential solution as soon as possible. :)